SightCall's insights on Real-Time Communications

The SightCall blog keeps you updated on the latest advancements in Web Real-Time Communications (WebRTC), issues and solutions, and emerging use cases.
1512, 2016

2016 Year in Review

By |December 15th, 2016|

2211, 2016

Telecom Council: Video From The Cloud

By |November 22nd, 2016|

Consider the following situations: Your Internet access does not work You received a new HD box. Your TV does not find the channels You cannot setup your new phone with your provider's services ... After [...]

1910, 2016

IDC Sees Video Communications PaaS as a Transformative Technology For Many Industries

By |October 19th, 2016|

In the last Mark Winther’s IDC report, named U.S. Video Communications Platform as a service, Forecast 2016-2020 a very interesting new category was created. Mark, who is a seasoned group VP and consulting partner at [...]

2909, 2016

Darty Upgrades Its Customer Service With a Button and Live Video Assistance

By |September 29th, 2016|

Great news for consumers: brands, manufacturers, retailers heard our complaints: In many circumstances, a live chat with a customer service agent is not enough. Even IVRs and phone calls are notoriously not a great experience. [...]