The SightCall web console was designed to be embeddable into any web interface. By integrating the SightCall JavaScipt library into your web app, you can create a unique unified experience.
You can also leverage our complete suite of methods to pass information to/from the SightCall console, these include: a case reference number, a phone number, an email address. Using this programmatic approach to pass this information avoids error-prone and cumbersome copy/paste steps and enable one click starting of video assistance sessions.
Integration trick: Integrating the web console will even give you access to hidden features such as live bookmarking while recording videos.