SAN FRANCISCO, CA, JUNE 14, 2016 – SightCall Inc., a global software company transforming industries with live video and remote guidance is pleased to announce that it has signed a strategic agreement with Symbility Inc. (TSX VENTURE: SY), to integrate SightCall Visual Claims into Symbility’s video collaboration tool Video Connect™.
This partnership perfectly meets SightCall and Symbility’s desire to use innovation to help insurance carriers deliver a better customer experience. By augmenting Symbility Video Connect capabilities with SightCall’s intuitive and robust feature set, carriers now have a choice on how they want to engage their policyholders. Live video is transforming the way loss and scope information is captured by engaging the customer early in the claims process, often reducing the need for on-site visits. Adjusters, leveraging the customers mobile phone, can easily gain remote access to the loss location, pause live video feeds, highlight points of interest, and seamlessly save images and documentation to the policyholder’s claim file.
“After several successful deployments with major insurance companies globally this new partnership is aimed at extending the modernization of the whole insurance industry through live video technology,” commented Thomas Cottereau, CEO, SightCall. “The value for agents, adjusters and experts to see the damage, zoom and take pictures remotely is now proven and is transforming the claim process. I am thrilled to join our forces with Symbility, leading this digital transformation together for the benefit of the insured and insurers.”
“Symbility is continuously looking for solution partners that enable us to extend our offering throughout the global property and casualty ecosystem and partnering with SightCall provides an excellent opportunity to do that”, stated James Swayze, CEO, Symbility Solutions. “The addition of their video capability to our cloud-based claims management and estimating platform will generate tremendous efficiency gains and increase policyholder satisfaction for our valued clients.”
About Symbility: Symbility (TSX VENTURE: SY) believes in creating world-class experiences that simplify business and improve lives. With a history in modernizing insurance claims solutions for the property and health industries, Symbility has established itself as a partner that puts security, efficiency and customer experience first. Symbility PROPERTY™ brings smarter thinking to property insurance. Symbility HEALTH™ helps benefits professionals build their brands and businesses. Our strategic services team, Symbility INTERSECT™ empowers a variety of businesses with smarter mobile and IoT product development strategy, design thinking and engineering excellence. With our three segments pushing industries forward, Symbility proves that change for the better is entirely possible. symbilitysolutions.com
About SightCall: SightCall is the leading global Software-as-a-Service Cloud platform delivering live rich interactions between business and customers. The live video support offered through SightCall is transforming the way companies are interacting with their customers. In a connected mobile-first world, businesses leveraging SightCall have the ability to see what their customers see and guide them remotely. The advantages for companies include getting a better view of the problem or the damage leads to a better and faster resolution. SightCall provides connectors that can be easily plugged into business applications such as Salesforce and mobile apps. Sightcall.com
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