Provide Personalized Support to Online Shoppers
Watch sales soar and customer satisfaction grow when you answer customer questions in real-time and give agents the tools to see what the customer sees. Online retailers today are now focused on reducing shopping cart abandonment, up-selling, and building customer loyalty.
SightCall Online Shopping enables online retailers to reach customers in real-time by adding a button to any website or mobile app for customers to request assistance. Agents can engage shoppers in real-time, help them select items, or guide through to a successful purchase. Adding a human touch to an online business increases customer satisfaction and creates a whole new customer experience, an experience the customer won’t soon forget.