Optimize field technician performance with remote guidance powered by live video, augmented reality and AI computer vision
As technology rapidly evolves, so do the expectations placed on field service organizations by their customers and technicians. SightCall helps you meet these expectations by connecting technicians in a virtual, interactive environment where they can see and share valuable information for faster problem resolution.
"The partnership that we have developed with SightCall revolutionizes the way that we are able to support GE Healthcare customers in the field. By reducing medical device downtime, we are helping healthcare providers spend more time on the diagnosis, treatment and monitoring of their patients."
- Jaco Bierman, General Electric Healthcare, ASEAN Service Operations ManagerField Service Organizations are faced with the challenge of retaining knowledge from their aging workforce and transferring that information to the next generation of service leaders. SightCall helps you to retain valuable data from service calls including photos and videos of complex repairs. This information can be used for employee training, quality assurance, future reference, and to teach SightCall’s AI to support your technicians through automated assistance.
SightCall integrates seamlessly into your existing software ecosystem and optimize your existing processes. You can keep your current CRM and FSM system, create your own experience leveraging SightCall APIs, or use SightCall in standalone mode.
SightCall’s cutting-edge Generative AI solutions seamlessly integrate into your field service workflows, delivering unprecedented efficiency, accuracy, and insight to your field technicians.
