We believe the future of service is visual, intelligent, and connected.

In 2008, Thomas Cottereau and Antoine Vervoort discovered a gap in the way businesses provided support. They saw an opportunity to use live video for more than just face-to-face interactions. They envisioned a solution that could bridge the space between the digital and physical world.

What began as a bootstrapped project in a friend’s basement quickly evolved into a pioneering software solution that seamlessly integrates live visual assistance into customer service and field operations.  

When the pandemic hit in 2020, SightCall helped international brands pivot quickly to remotely serve customers during the crisis. And in the years that followed, we stayed and helped them leverage remote visual support to boost productivity, customer loyalty and operational efficiency.

Today, SightCall stands as a global leader in visual support, with hundreds of enterprise customers worldwide. But SightCall’s mission goes beyond helping teams see, show and solve. We’re focused on a future where smart visual technology saves more time, uses less energy, requires fewer resources and empowers companies to deliver truly remarkable service.

SightCall started by connecting people through live video. Today, we’re connecting every service interaction to a continuously growing video intelligence layer that helps organizations learn, improve, and scale expertise across the entire service lifecycle.